Overview
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team: Sr. Salon Stylist is part of the Girl Salon Team at the American Girl in our Dallas Retail location.
The Opportunity: The American Girl Dallas Retail is currently seeking a passionate Sr. Hair Stylist Lead (Full-Time/ Benefitted) for our Girl Salon, who can be innovative and thrive in a friendly children’s retailer and fast-paced environment. This position is responsible for providing personalized premium customer service through active listening, anticipating needs, offering suggestions/knowledge regarding product, dining, and store experiences, overcoming objections, and closing the sale, and responding to special requests.
What Your Impact Will Be:
Provide hair salon and doll salon services to guests that ensures a high-level experience at American Girl. This includes answering questions, providing general guest assistance, styling Girl’s and Doll’s hair according to company standards, resolving guest issues, conducting inventory of salon supplies, stocking area for ease of work, cleaning and maintaining workspace, and communicating needs to management.
The Sr. Stylist performs a broad range of styles and must be able to work with a variety of hair lengths, types, and textures. They must possess excellent communication skills and be able to learn the product and services knowledge necessary to effectively provide services to meet the needs of our guests.
The Sr. Stylist will be responsible for supporting day to day activity in our reservations system, inventory, manage guest traffic/appointments, perform girl styles as needed, troubleshoot technical or guest related issues, and manage day to day operations of the business.
What We’re Looking For:
Valid Texas Cosmetology license for hair and nails.
Ability and experience to style hair in various hair styles and perform nail services.
Minimum of 2 years work experience as a stylist, preferred.
High energy, experience in a fast-paced service environment with a passion for quality.
Organizational skills, inventory management, flexibility and corporate relationship skills are required.
Experience working with children, preferred.
Excellent communication (both verbal and written) and organizational skills are essential.
Well-developed computer skills are essential; must be a skilled user of Microsoft Software (Excel, Outlook, and Word).
Ability to work a flexible schedule including evenings, weekends, and holidays.
Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
What It’s Like to Work Here:
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.
Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.