Overview
HELLO HOUSTON!
COME JOIN OUR FACIAL REVOLUTION!
Face Haus -Rice Village is looking for rockstar guest service team member to join our team! Say goodbye to dark, private, candlelit rooms and say hello to a bright modern space, good vibes and great services. We deliver high quality, feel good facials for Texans on the go. Our Haus is where it’s at.
If YOU are a positive, open-minded, enlightening team player looking to join a brand business that cares about people and embraces who they are, WE WANT TO HEAR FROM YOU! We are committed to building a top-notch team with loads of career opportunities in the works.
Guest Service Associates! These rockstar “Front-of-Haus” folks handle the following tasks:
Booking client appointments within our online system and troubleshooting any scheduling roadblocks or technical issues.
Managing incoming calls and answering questions related to our services.
Ensuring that proper COVID-19 processes are followed at all times – including tracking completion of guest intake form ahead of appointment, calling guests ahead of appointment to go over arrival process, administering contactless temperature checks of all guests, and contactless check-out facilitation.
Performing sanitation checks and practices at the checkin/checkout area, “front of haus”. Ensuring the front of haus is clean and organized at all times.
Performing opening and/or closing duties at front of haus.
Be a Face Haus brand ambassador – help to create in-haus content and promote our social media channels.
Skills you bring to the table…
Strong people and organizational skills, tech-savvy skills a must.
Ability to handle clients in difficult situations and provide solutions to real-time issues that arise.
3+ years customer service experience within beauty, spa, hospitality or retail field.
Must be open to working weekends and working at both Dallas Face Haus locations
Ultra reliable and big on team work – you are willing and able to jump and help as needed!
Spa or Salon Software knowledge is a huge plus!
Benefits
1 free facial per month
40% off great skin care products
Commission pool
COME JOIN THE FACIAL REVOLUTION!
www.thefacehaus.com
#facialsforthepeople #ourhausisyourhaus
Job Type: Full-time
Pay: $11.00 – $13.00 per hour
COVID-19 considerations:
Check our Health & Safety at the haus https://thefacehaus.com/health-and-safety/